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index.php content.php (generico)

Privacy policy

This Privacy Policy is made pursuant to Article 13 of European Regulation 679/2016 and applies exclusively to all Data collected through the website mograms.com. This Privacy Policy is subject to updates which will be published promptly on the Website. This Privacy Policy, together with the Terms and Conditions, any other documents referred to therein and the Cookie Policy, sets out the basis on which the User’s Personal Data will be processed.

Data Controller

The Data Controller of the Data collected by this Website is: Monkey Talkie Srl, via Angelo della Pergola no.8, 20156 Milan, e-mail: info@monkeytalkie.com

Methods of Processing Personal Data

The Personal Data provided or acquired shall be processed in accordance with the principles of correctness, lawfulness, transparency and protection of confidentiality in accordance with the legislation in force. The Data Controller processes the Personal Data of Users by taking appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of the Personal Data. Processing is carried out by means of computer and/or telematic tools, with organisational methods and logic strictly related to the purposes indicated.

Purpose of the processing of personal data and legal basis

Personal Data may be collected independently by the Data Controller or through third parties. In this case, the computer systems and software procedures used to operate this Website acquire some of the Users’ Personal Data, of a technical-computerised nature (e.g. IP address, type of browser used, operating system, domain name and addresses of websites accessed or exited from, etc.), the transmission of which is inherent to the normal operation of the Internet. Such Data may be processed for the sole purpose of obtaining anonymous statistical information on the use of the website and/or to check its correct functioning and will be deleted immediately after processing. The Data that the User chooses to provide voluntarily are collected to enable the Website to provide its services, as well as for the following Purposes:

  1. to fulfil the obligations arising from the contract concluded between the User and the Data Controller for the sale of the Services on the Website and to provide the information requested by the User. This processing is obligatory for the performance of the contract to which the User is a party, for the execution of pre-contractual measures or to comply with a legal obligation to which the Data Controller is subject;
  2. for the registration procedure designed for the purchase of the Services and for the “Shopping Cart” procedure in which his/her Personal Data and billing or similar tax profiles are entered. In this case, the Data are processed in order to execute the Contract concluded, to contact the User in relation to the Contract and for the management of the same, for the management of requests for legal guarantees, assistance, cancellation requests, management and termination of the Contract itself. This processing is obligatory for the performance of the contract to which the User is a party;
  3. to comply with any type of obligation contemplated and provided for by applicable laws, regulations, related rules and business practice, in particular, in tax/fiscal matters. This processing is obligatory for the performance of the legal obligation to which the Data Controller is subject;
  4. for other purposes ancillary or related to those indicated above and which in any case fall within the scope of the Website’s activities;
  5. to follow up on specific requests made to the Data Controller by the User for communications of an informative nature relating to the Services provided by the Data Controller, by means of e-mail messages or completion of the Contact Form and other communication tools such as telephone. This processing is optional and is based on the User’s consent, however, failure to provide one or more Data items will make it impossible to respond to the request for information and to use the services offered by the Data Controller;
  6. to send promotional and commercial information and offers, including through the newsletter and/or e-mail marketing service. This processing is based on consent freely expressed by the User;
  7. for soft spam purposes in order to allow the Controller to send promotional communications by email to the User regarding Products and/or Services purchased without the need for the User’s prior express consent, as provided for by Article 130, paragraph 4, of the Privacy Code, and provided that the user does not exercise his/her right to object; This processing is based on Article 130, paragraph 4, of the Privacy Code as amended by Legislative Decree no. 101 of 2018;
  8. to carry out statistical analysis on aggregated and anonymous data to analyse the User’s behaviour in order to improve the products and services provided by the Controller and to meet the User’s expectations;
  9. for profiling activities for marketing purposes. This Processing is based on the consent freely expressed by the User.

Category of Personal Data processed

The Personal Data processed by this Website, either independently or through third parties, include: Cookies, Usage data, E-mail address and Name. Personal Data may be collected independently by the Data Controller or through third parties. Personal Data may be voluntarily provided by the User when using the Website, during registration/access to the reserved area, by filling in the Contact Form, during the purchase and services procedure and the related “Shopping Cart”, similar and related operations, when communicating with the Controller by e-mail or by telephone. This could include tax data and information relevant to the purchase. The optional, explicit and voluntary sending of e-mails entails the subsequent acquisition of the sender’s address, which is necessary to respond to requests, as well as any other Personal Data included in the e-mail. Consent to the provision of Data by the User is necessary in order to be included in the Data Controller’s databases and for the purposes of the establishment and proper conduct of what is offered by the same to its Users, as well as to third parties for the performance of the individual activity requested. Failure to provide this information shall therefore prevent registration in the Data Controller’s databases, the conclusion of any contracts, as well as the performance of such contracts and any other activities.

Data communication

In addition to the Data Controller, in some cases, the following parties may have access to the Data:

  1. categories of specially trained employees involved in the organisation of the Website (administrative, commercial, marketing and legal staff, system administrators);
  2. external parties (such as third-party technical service providers, hosting providers, IT companies, communication agencies) also appointed as Data Processors by the Data Controller pursuant to Article 28 of the GDPR. The updated list of Data Processors, if appointed, may always be requested from the Data Controller;
  3. public or private entities that can access the Data in compliance with legal obligations;
  4. parties who perform ancillary and instrumental tasks with respect to the Data Controller’s activity;

Processing Times

As expressly provided for in Article 5, paragraph 1 e) of the GDPR, Data are retained for the time necessary for the Processing of the same in relation to the performance of the service requested by the User, or required by the Purposes described in this document and in particular: – Data collected for contractual obligations shall be retained for the time necessary to fulfil the above-mentioned purposes and in accordance with the law; – Data collected for fiscal/administrative or contractual obligations shall be retained for the time necessary to fulfil the above-mentioned purposes and in accordance with the law; – Data collected for Purposes attributable to the legitimate interest of the Data Controller shall be retained until such interest is satisfied; The User may obtain further information regarding the legitimate interest pursued by the Data Controller by contacting the Data Controller. – Data collected on the basis of User Consent may be retained until such Consent is revoked; Data may be retained by the Controller for a longer period in order to comply with legal obligations or by order of an authority. At the end of the retention period, Personal Data will be deleted and therefore, the rights of access, deletion, rectification and portability of Data may no longer be exercised.

Cookies

This Website uses cookies. Cookies are small text files that can be used by websites to make the experience more efficient for the user and to personalise content and ads, provide social networking features and analyse traffic. Cookie Policy

Place of Processing and transfer of Data abroad

Data are processed at the operational headquarters of the Data Controller. For further information, please contact the Data Controller. Data may be processed by natural persons and/or legal entities operating on behalf of the Data Controller and by virtue of specific contractual obligations and based in EU or non-EU member Countries. If Data is transferred outside the EEA, the Controller shall take all appropriate contractual measures to ensure adequate protection of the Data.

Tools used to process Personal Data

Managing addresses and sending e-mails

These services enable the management of a database of e-mail contacts, telephone contacts or contacts of any other kind used to communicate with the User. These services may also enable the collection of Data on the date and time the User views messages, as well as the User’s interaction with them, such as information regarding clicks on links in messages.

Contact Form

The User, by completing the Contact Form with his/her Data, consents to their use to respond to requests for information, or any other purpose indicated in the header of the form. Personal Data collected through the Contact Form: E-mail address, Given name and Surname

Newsletter

By subscribing to the newsletter, the User’s e-mail address is automatically included in a list of contacts to whom email messages containing information, including of a commercial and promotional nature, relating to this Website may be sent. The User’s e-mail address may also be added to this list as a result of registering with this Website or making a purchase. The User can choose to unsubscribe from the newsletter at any time by clicking on a specific button included in the e-mail. After clicking on the unsubscribe button the User’s Data will be deleted immediately from the e-mail marketing software. Personal Data collected: E-mail address and Name. This website uses the newsletter service provided by:

MailChimp (The Rocket Science Group)

This is a service that organises and analyses the distribution of newsletters. In the event that a User does not want his/her Data to be managed by MailChimp, he/she will need to unsubscribe from the newsletter. To this end, a link is provided in each newsletter sent out. Personal data of EU citizens. Personal data collected: E-mail address and name. Place of Processing: USA – Privacy Policy

SendinBlue (Sendinblue SAS)

SendinBlue is a service that organises and analyses the distribution of newsletters. In the event that a User does not want his/her Data to be managed by SendinBlue, he/she will need to unsubscribe from the newsletter. To this end, a link is provided in each newsletter sent out. Personal Data collected: E-mail address and Name. Place of Processing: FRANCE – Privacy Policy

Website registration

With the registration service, the User allows the application to identify him/her and give him/her access to dedicated services. Registration and authentication services may also be carried out with the help of third parties. In this case, the application may access certain Data retained by the third-party service used for registration and identification.

  1. Facebook Connect (Facebook Ireland Ltd)
    Facebook Connect is a service provided by Facebook Ireland Ltd which facilitates and integrates the connection of the website with the social network. This Website may require certain permissions from Facebook that allow it to perform actions with the User’s Facebook account and to collect information, including Personal Data, from it. For more information on the following permissions, the User may refer to the Facebook Privacy Policy .
  2. Access to Google account (Google Ireland Limited)
    This service, offered by Google Ireland Limited, enables this website to connect with the User’s Google account. Personal Data collected: Various types of Data as specified by the service’s Privacy Policy. Place of Processing: Ireland – Privacy Policy
Statistics

Statistical services only allow the Data Controller to monitor and analyse traffic data and serve to keep track of the User’s behaviour. This Website uses the following services:

Google Analytics (Google Ireland Limited)

Google Analytics is an analysis service provided by Google Ireland Limited. Google uses the Personal Data collected for the purpose of tracking and evaluating the use of this Website, compiling reports on this and sharing them with other services provided by Google. Google may use Personal Data to contextualise and personalise ads in its advertising network. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the said information on Google’s behalf. The IP address anonymisation function is active on this website. The IP address transmitted by the browser for purposes related to Google Analytics will not be merged with other data already held by Google. At the following link https://tools.google.com/dlpage/gaoptout?hl=it , a browser add-on for deactivating Google Analytics is made available by Google. Personal Data collected: Cookies and Usage Data. Place of processing: Ireland – Privacy Policy

Interaction with Social Networks These services allow interaction with social networks directly from the pages of this Website. Interactions and information acquired from this Website are in each case subject to the User’s privacy settings for each social network. In the event that a service for interaction with social networks is installed, it is possible that, even if Users do not use the service, it will collect traffic data relating to the pages on which it is installed.

  1. Facebook (Facebook Ireland Ltd.)
    Facebook buttons are services for interaction with the Facebook social network, provided by Facebook Ireland Ltd. Personal Data collected: Cookies and Usage Data. Place of processing: Ireland – Privacy Policy
  2. Instagram (Facebook Ireland Ltd.)
    Instagram buttons are services for interaction with the Instagram social network, provided by Facebook. Personal Data collected: Cookies and Usage Data. Place of processing: Ireland – Privacy Policy
  3. LinkedIn (LinkedIn Ireland Unlimited Company)
    LinkedIn buttons are services for interaction with the LinkedIn social network, provided by LinkedIn Corporation. Personal Data collected: Cookies and Usage Data. Place of processing: Ireland – Privacy Policy
  4. Twitter (Twitter International Company)
    Twitter buttons are services for interaction with the Twitter social network, provided by Twitter, Inc. Personal Data collected: Cookies and Usage Data. Place of Processing: Ireland – Privacy Policy
Remarketing and Retargeting

These services allow this Website to communicate, optimise and serve advertisements based on past use of this Website by the User. This activity is carried out by tracking Usage Data and the use of Cookies. This Website uses the following services:

  1. Facebook Remarketing (Facebook Ireland Ltd)
    Facebook Remarketing is a Remarketing and Behavioural Targeting service provided by Facebook, connecting the activities of this Website with the Facebook advertising network. This Website makes use of the Facebook Pixel tool in order to measure conversions. Through Facebook Pixel, it is possible to understand the actions people perform on the Website. The Data collected may be used to: – make sure that advertisements are shown to the right people; – create target audience groups for advertisements; – take advantage of the additional advertising tools of the platform on which one is advertising The information collected is anonymous to the operators of this Website and cannot be used to identify an individual user. However, the information is saved and analysed by Facebook, which may link the action back to an individual profile and use this information for internal Facebook advertising purposes, as outlined in Facebook’s privacy policy. This will allow Facebook to show advertisements both on Facebook and on third-party sites. The Website Owner has no control over how this data is used. For more information on how users can protect their privacy, please refer to Facebook’s Privacy policy
  2. Google Ads
    Google Ads is a service provided by Google Ireland Limited which links this Website with Google’s advertising network. This Website makes use of the Remarketing functionality of Google Analytics combined with the possibility of adaptation to different devices of Google Ads. This functionality makes it possible to link target groups for promotional campaigns created by the Marketing function of Google Analytics with the multi-device adaptability of Google Ads. This allows the display of advertisements based on the user’s personal interests, identified through an analysis of the user’s behaviour on the web, whether on a mobile device or on other devices. It is possible to permanently disable the targeting and remarketing functions by disabling the ‘personalised advertising’ function in a Google account. To do so, just click on this link: https://www.google.com/settings/ads/onweb/ Personal Data collected: Cookies and Usage Data. Place of processing: Ireland – Privacy Policy
Content on external platforms

These services allow the viewing of content hosted on external platforms directly from the pages of this Website and to interact with them.
If a service of this type is installed, it is possible that, even if Users do not use the service, it will collect Traffic Data relating to the pages where it is installed. This Website uses Vimeo (Vimeo Inc.) Vimeo is a video content display service run by Vimeo Inc. that allows this Application to integrate such content into its pages. Personal Data collected: Cookies and Usage Data. Place of Processing: USA – Privacy Policy

YouTube (Google Ireland Limited)

YouTube is a video content display service run by Google that allows this Website to integrate such content into its pages. Personal Data collected: Cookies and Usage Data. Place of Processing: Ireland – Privacy Policy

Payment Management

Payment management services allow this Website to process payments by credit card, bank transfer or other means. The Data used for payment are acquired directly by the provider of the payment service requested without being in any way processed by this Website. Some of these services may also allow the scheduled sending of messages to the User, such as e-mails containing invoices or payment notifications. This Website uses the following services:

  1. PayPal (Paypal Europe S.à.r.l. et Cie, S.C.A Inc.)
    PayPal is a payment service provided by PayPal Europe S.à.r.l. et Cie, S.C.A Inc., which allows the User to make online payments using their PayPal credentials. Personal Data collected: Cookies and various types of Data as specified by the service’s privacy policy. Place of processing: Luxembourg – Privacy Policy
  2. Stripe (Stripe Payments Europe Ltd.)
    Stripe is a payment service provided by Stripe Payments Europe, Ltd., which allows the User to make online payments using their Stripe credentials. Personal Data collected: Various types of Data as specified by the service’s privacy policy. Place of processing: USA – Privacy Policy
Exercise of data subject’s rights

Data subjects are entitled to exercise the rights provided for in Articles 7, 15-22 of European Regulation 679/2016. In particular, they have the right to withdraw their consent at any time and, upon simple request to the Data Controller, they may request access to their Personal Data, receive the Personal Data provided to the Data Controller and, where possible, transmit them to another Data Controller without hindrance (known as portability), obtain the updating, limitation of the processing, rectification of the Data and deletion of those processed in breach of the legislation in force. They have the right, for legitimate reasons, to object to the Processing of their Personal Data and to Processing for the purpose of sending advertising materials, direct selling or carrying out market research. They also have the right to lodge a complaint with Italian Data Protection Authority being the supervisory authority for the protection of personal data. Data subjects may exercise their rights by contacting the Data Controller by e-mail at the following address: …

Amendments to this Privacy Policy

The Data Controller reserves the right to make changes to this Privacy Policy at any time informing its Users on this page. Therefore, please check this page frequently, taking as a reference the “last updated” date shown at the bottom. In the event of non-acceptance of the changes made to this Privacy Policy, Users are required to cease using this Website and may request that the Data Controller remove their Personal Data. Unless otherwise specified, the foregoing Privacy Policy shall continue to be applicable to Personal Data collected up until that point. The Data Controller is not responsible for updating all links that can be viewed in this Privacy Policy, therefore whenever a link is not functional and/or updated, Users acknowledge and accept that they must always refer to the document and/or section of the websites referred to by the link.

Privacy Policy last updated in February 2021